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Jurnal Manajemen Teknologi

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This paper presents on designing and managing performance of a manufacturing unit from the corporate level to the shop floor level. A Hybrid Knowledge Based (KB) Analytic Hierarchy Process (AHP) Gauging Absence of Pre-requisite (GAP) analysis of Performance Measurement System (PMS) Model is developed that considers five levels of company performance: Business Perspective Customer Perspective. Manufactunng Competitive Priorities Perspective. Internal Process Perspective, and Resource & Method Availability Perspective. The research validation was confined to four industry sectors aircraft component manufacturing, electronics manufactuning, computer and office equipment manufacturing and telecommunication products manufacturing. The results of the validation exercise indicate that the present Hybrid PMS Model is a suitable assist the practitioners of PMS and provides consistent and detailed results. -making tool to

Key words: Performance Measurement System, Knowledge Based. Analytic analysis, Manufacturing

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Ketersediaan

Informasi Detail

Judul Seri

Jurnal Manajemen Teknologi

No. Panggil

658.1 JAN j

Penerbit

bandung : Graduate School of Business, Institut Teknologi Bandung., 2008

Deskripsi Fisik

100 hlm ; ilus ; 26 cm

Bahasa

Indonesia

ISBN/ISSN

1412-1700

Klasifikasi

658.1

Tipe Isi

text

Tipe Media

unmediated

Tipe Pembawa

volume

Edisi

Vol. 7, No. 2

Subjek

Manajemen teknologi
Sistem pengukuran kinerja
Kualitas pelayanan publik
Kepuasan pelanggan
Transportasi dan logistik
Kualitas produksi

Info Detail Spesifik

Memuat artikel ilmiah tentang manajemen teknologi, strategi kompetensi, sistem pengukuran kinerja, peningkatan kualitas layanan publik, kepuasan pelanggan, optimasi transportasi, serta kualitas produksi.

Pernyataan Tanggungjawab

oleh Graduate School of Business, Institut Teknologi Bandung (ITB)

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